Childrens’ Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens’ Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. The Website, products and services are all directed to people who are at least 18 years old or older. If we obtain actual knowledge that a user is under the age of 18, we will remove that user’s information from our databases. By using the Website, you are warranting and representing to us that you are over the age of 18.
Information We Collect and How We Use It
We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, we will ask you for your consent prior to such use.
Account information and Information About You. If you create an account to take advantage of the products and/or services offered on the Website, we may ask for and record Personal Information such as your name, address, social security number, credit card number, and banking information. This information will be used to provide our services to you, and to offer you other insurance or financial services. When you use the Website for services and products, we collect two types of information: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (NPII). The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”). Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
Further, Article 6 of the GDPR (2016/679) provides that:
“Processing shall be lawful only if and to the extent that at least one of the following applies:
the data subject has given consent to the processing of his or her personal data for one or more specific purposes; processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; processing is necessary for compliance with a legal obligation to which the controller is subject; processing is necessary in order to protect the vital interests of the data subject or of another natural person; processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.”
Julie Murphy complies with its obligations under GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
Feedback. If you contact us to provide feedback or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication. The Website also includes customer testimonials and product reviews where you may post information, or we may post information with your consent. Through the contact us form and customer care channels (such as live chat), we may ask users to share information about their devices, platforms, internet connection, device settings, plug-ins, and other items for troubleshooting incoming inquiries.
Log Files. NPII data is collected by Julie Murphy and its ad technology partners and is used for retargeting. We, and/or one or more of our ad technology partners, may collect NPII from people who visit our website(s). Any time you visit any of the Website, our servers may automatically gather information from your browser (such as your IP addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) to analyze trends, administer the site, prevent fraud, track visitor movement in the aggregate, and gather broad demographic information. For example, we may log your IP address for system administration purposes. IP addresses are logged to track a user’s session. This gives us an idea of which parts of our site users are visiting. We do not share the log files externally.
Cookies and Web Beacons. We send cookies to your computer and use web beacons in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. There are two types of cookies: session cookies and persistent cookies. Session cookies expire when you close your browser, and persistent cookies stay on your computer until you delete them. Julie Murphy may use both session and persistent cookies to customize your web experience, analyze web traffic, display advertisements, and to improve our range of products and services. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. All cookies used by our website(s) are used in accordance with the current UK and EU Cookie Law and before a cookie is placed on your computer, you will be presented with a message requesting a better experience and service to you. However, if you choose to disable cookies, some areas of the Website may not work properly or at all.
Purchase Information. To fulfill order requests, we collect contact information including name, billing address, shipping address, financial payment information, and names of live event attendees. To process payments, we may require your name, address, phone number, email address, and credit card information. Such information is used primarily to process your order or as otherwise described herein. Credit card transactions are processed through industry standard Secure Socket Layer (SSL) and/or strong encryption (3DES) by a third-party, which only uses your information for that purpose. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
E-mails. We require an e-mail address from you when you register for our services, including our online e-newsletter. We use your e-mail and preferences for both transactional (e.g., order confirmation) and promotional (e.g., newsletters, new product offerings, special discounts, event notifications, special third-party offers) purposes. E-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. If you would rather not receive promotional e-mails from us, please see the section below labeled “Emails and Opt-Out”. We reserve the right to send you certain communications relating to our services, such as service announcements and administrative messages, and transactional messages about any orders that you place, without offering you the opportunity to opt-out of receiving them.
Retention of Information & Third Party Websites
Julie Murphy keeps your personal data for no longer than reasonably necessary. We retain purchase accounting records, tax, VAT and GST records for a minimum of six years as required by law. We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Our data retention for physical product orders will not extend beyond ten years, at which time your purchase data will be marked for permanent deletion and will no longer be accessible. If you purchase a digital product, you will be asked to create a username and password to log into your customer account portal in order to access the product(s) purchased. Digital product purchases grant lifetime ownership and data will be retained in order to carry out our lifetime guarantee. If your digital product is not accessed within a six-year period at any point in time, your account will be deemed inactive. All inactive data will not be retained beyond ten years, at which time the data will be marked for permanent deletion. Julie Murphy retains non-personally identified data, including encrypted, anonymized and pseudonymized data for ten years.
Julie Murphy is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
The Website may contain links or other content that link to third-party websites to which we have no affiliation. Except as set forth herein, we do not share your Personal Information with those third-parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third-party websites before providing any information on such websites.
We use Google Analytics to analyze and track Website traffic and performance. These third-party service providers may place cookies on your computer to collect information, such as how you were referred to the Julie Murphy Website, how you navigate around the Julie Murphy Website, what you purchase and what traffic is driven by various marketing methods. This information will help us to better serve you and provide you with more personalized information and product offerings. We do not allow third-party service providers to collect your credit card information, e-mail address or password information. To disable the Google Analytics cookie and other third party web analytics service provider cookies, you can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You hereby acknowledge that Julie Murphy is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims, damages, costs, liabilities and expenses (including actual attorney’s fees) arising out of or related to the use of intercepted information in any unauthorized manner.
Emails and Opt-out
You may opt-out of receiving promotional notifications from us via email by contacting us at email@example.com. We will take commercially reasonable efforts to remove you from our solicitation list. Unregistered users who receive e-mails from us may also opt-out of receiving further e-mails by following the instructions contained in our e-mails, and be removed from solicitations.
You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified. As permitted by law, we may charge a nominal fee for information requests and may require you to prove your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
Please contact us at firstname.lastname@example.org to request the removal of your personal information from our database, or to no longer receive future communications.
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
The right to request a copy of your personal data which Julie Murphy holds about you.
The right to request that Julie Murphy corrects any personal data if it is found to be inaccurate or out of date.
The right to request your personal data is erased where it is no longer necessary for Julie Murphy to retain such data.
The right to withdraw your consent to the processing at any time.
The right to request that Julie Murphy provide you with your personal data and where possible, to transmit that data directly to another data controller (where applicable).
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.
The right to object to the processing of personal data, (where applicable) only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics.
The right to lodge a complaint with the applicable authorities