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Julie Murphy (“we”, “us” “our” and “Murphy”) respects the privacy of its users. As a result, we have developed this Privacy Policy to describe to you our use of your Personal Information. The terms “you” or “your” means a user of the Julie Murphy website located at www.juliemurphy.com (the “Website”). The term “Personal Information” means information that you provide to us which personally identifies you, such as your name, phone number, email address, social security number, and any other data that is tied to such information. This Privacy Policy applies to your use of the Website, but not does apply to any third-party sites that may be linked to them, or any businesses listed on the Website.

Your use of the Website means that you agree to be bound by the terms of this Privacy Policy, which has been incorporated into our Terms of Service, which are located at www.juliemurphy.com. By using the Website, you expressly consent to our using your Personal Information according to this Privacy Policy. If you do not agree with these terms, please do not use the Website.

Childrens’ Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens’ Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. The Website, products and services are all directed to people who are at least 18 years old or older. If we obtain actual knowledge that a user is under the age of 18, we will remove that user’s information from our databases. By using the Website, you are warranting and representing to us that you are over the age of 18.

Information We Collect and How We Use It

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, we will ask you for your consent prior to such use.

Account information and Information About You. If you create an account to take advantage of the products and/or services offered on the Website, we may ask for and record Personal Information such as your name, address, social security number, credit card number, and banking information. This information will be used to provide our services to you, and to offer you other insurance or financial services. When you use the Website for services and products, we collect two types of information: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (NPII). The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”). Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

Further, Article 6 of the GDPR (2016/679) provides that:

“Processing shall be lawful only if and to the extent that at least one of the following applies:

the data subject has given consent to the processing of his or her personal data for one or more specific purposes; processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; processing is necessary for compliance with a legal obligation to which the controller is subject; processing is necessary in order to protect the vital interests of the data subject or of another natural person; processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.”

Julie Murphy complies with its obligations under GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Notwithstanding the other provisions of this Privacy Policy, if you sign up for a membership, payment plan or purchase any of our paid subscription services, your credit or debit card information (such as card type and expiration date) and other financial data that we need to process your payment may be collected and stored by us and/or the payment processors with which we work. We may also collect some limited information, such as your postal code, mobile number, and details of your transaction history, all of which are necessary to provide the services requested. In addition, the payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information stored, and your card’s type, expiration date, and certain digits of your card number.

Feedback. If you contact us to provide feedback or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication. The Website also includes customer testimonials and product reviews where you may post information, or we may post information with your consent. Through the contact us form and customer care channels (such as live chat), we may ask users to share information about their devices, platforms, internet connection, device settings, plug-ins, and other items for troubleshooting incoming inquiries.

Log Files. NPII data is collected by Julie Murphy and its ad technology partners and is used for retargeting. We, and/or one or more of our ad technology partners, may collect NPII from people who visit our website(s). Any time you visit any of the Website, our servers may automatically gather information from your browser (such as your IP addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) to analyze trends, administer the site, prevent fraud, track visitor movement in the aggregate, and gather broad demographic information. For example, we may log your IP address for system administration purposes. IP addresses are logged to track a user’s session. This gives us an idea of which parts of our site users are visiting. We do not share the log files externally.

Cookies and Web Beacons. We send cookies to your computer and use web beacons in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. There are two types of cookies: session cookies and persistent cookies. Session cookies expire when you close your browser, and persistent cookies stay on your computer until you delete them. Julie Murphy may use both session and persistent cookies to customize your web experience, analyze web traffic, display advertisements, and to improve our range of products and services. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. All cookies used by our website(s) are used in accordance with the current UK and EU Cookie Law and before a cookie is placed on your computer, you will be presented with a message requesting a better experience and service to you. However, if you choose to disable cookies, some areas of the Website may not work properly or at all.

Purchase Information. To fulfill order requests, we collect contact information including name, billing address, shipping address, financial payment information, and names of live event attendees. To process payments, we may require your name, address, phone number, email address, and credit card information. Such information is used primarily to process your order or as otherwise described herein. Credit card transactions are processed through industry standard Secure Socket Layer (SSL) and/or strong encryption (3DES) by a third-party, which only uses your information for that purpose. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

E-mails. We require an e-mail address from you when you register for our services, including our online e-newsletter. We use your e-mail and preferences for both transactional (e.g., order confirmation) and promotional (e.g., newsletters, new product offerings, special discounts, event notifications, special third-party offers) purposes. E-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. If you would rather not receive promotional e-mails from us, please see the section below labeled “Emails and Opt-Out”. We reserve the right to send you certain communications relating to our services, such as service announcements and administrative messages, and transactional messages about any orders that you place, without offering you the opportunity to opt-out of receiving them.

Enforcement. We may use the information we collect in connection with your use of the Website (including your Personal Information) in order to investigate, enforce, and apply our Privacy Policy.

Retention of Information & Third Party Websites

Julie Murphy keeps your personal data for no longer than reasonably necessary. We retain purchase accounting records, tax, VAT and GST records for a minimum of six years as required by law. We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Our data retention for physical product orders will not extend beyond ten years, at which time your purchase data will be marked for permanent deletion and will no longer be accessible. If you purchase a digital product, you will be asked to create a username and password to log into your customer account portal in order to access the product(s) purchased. Digital product purchases grant lifetime ownership and data will be retained in order to carry out our lifetime guarantee. If your digital product is not accessed within a six-year period at any point in time, your account will be deemed inactive. All inactive data will not be retained beyond ten years, at which time the data will be marked for permanent deletion. Julie Murphy retains non-personally identified data, including encrypted, anonymized and pseudonymized data for ten years.

We may share your Personal Information with third-parties to provide you with services that we offer, such as financial services, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third-parties are required not to use your Personal Information other than to provide the services requested by you. The data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with the Data Protection Act of 1998.

We may disclose your Personal Information to third-parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive. We will, however, notify you in the event we receive a subpoena or other governmental request so that you may, at your expense, take such action you deem appropriate.

The Website includes social media features such as links to our Facebook, YouTube, Instagram, SoundCloud and Twitter pages. Your interactions with these features are governed by the privacy policy of the company providing it. If authorized by you, we may also access profile and other information from services like Facebook. When you use a Julie Murphy app on a social networking site or choose to join or “like” a Julie Murphy page on a social networking site, the social networking site may provide us with certain information about you, including but not limited to your “likes.” Please see the privacy policy for the applicable social networking site to learn more about how these sites share your personal information.

Julie Murphy is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

Notwithstanding any other provision of this Privacy Policy or our Terms of Service, we reserve the right, but have no obligation, to disclose any information that you submit to the services, if in our sole opinion, we suspect or have reason to suspect, that the information involves a party who may be the victim of abuse in any form. Abuse may include, without limitation, elder abuse, child abuse, spousal abuse, neglect, or domestic violence. Information may be disclosed to authorities that we, in our sole discretion, deem appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies, or court officials. You hereby acknowledge and agree that we are permitted to make such disclosure.

Links

The Website may contain links or other content that link to third-party websites to which we have no affiliation. Except as set forth herein, we do not share your Personal Information with those third-parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third-party websites before providing any information on such websites.

Google Analytics

We use Google Analytics to analyze and track Website traffic and performance. These third-party service providers may place cookies on your computer to collect information, such as how you were referred to the Julie Murphy Website, how you navigate around the Julie Murphy Website, what you purchase and what traffic is driven by various marketing methods. This information will help us to better serve you and provide you with more personalized information and product offerings. We do not allow third-party service providers to collect your credit card information, e-mail address or password information. To disable the Google Analytics cookie and other third party web analytics service provider cookies, you can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.

Security

Data security is of great important to Julie Murphy and to protect your data, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected via this Website. Your account is password protected, by a password of your choosing. We use industry standard measures to protect the Personal Information that is stored in our database. We limit the access to your Personal Information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on the Website, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your Personal Information will never be disclosed in a manner that is inconsistent with this Privacy Policy.

You hereby acknowledge that Julie Murphy is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims, damages, costs, liabilities and expenses (including actual attorney’s fees) arising out of or related to the use of intercepted information in any unauthorized manner.

Emails and Opt-out

You may opt-out of receiving promotional notifications from us via email by contacting us at support@juliemurphy.com. We will take commercially reasonable efforts to remove you from our solicitation list. Unregistered users who receive e-mails from us may also opt-out of receiving further e-mails by following the instructions contained in our e-mails, and be removed from solicitations.

Despite your indicated e-mail preferences, we may send you notices of any updates to our Privacy Policy, or emails that relate to any transactions or purchases you make on the Website. If you do not permit us to contact you via email for these purposes, then you are not permitted to use the services of the Website.

You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified. As permitted by law, we may charge a nominal fee for information requests and may require you to prove your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

Please contact us at support@juliemurphy.com to request the removal of your personal information from our database, or to no longer receive future communications.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of your personal data which Julie Murphy holds about you.

The right to request that Julie Murphy corrects any personal data if it is found to be inaccurate or out of date.

The right to request your personal data is erased where it is no longer necessary for Julie Murphy to retain such data.

The right to withdraw your consent to the processing at any time.

The right to request that Julie Murphy provide you with your personal data and where possible, to transmit that data directly to another data controller (where applicable).

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.

The right to object to the processing of personal data, (where applicable) only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics.

The right to lodge a complaint with the applicable authorities

Terms and Modifications to this Privacy Policy

Julie Murphy has been changing lives for decades and that means periodically, we will update this Privacy Policy. We may modify this Privacy Policy at any time, and we will post any new versions on this page. If we make any material changes in the way we use your Personal Information, we will notify you by sending an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on the Website. Any such changes will be effective upon posting on our site, or upon email to you, whichever is first. Please note that at all times you are responsible for updating your Personal Information to provide us with your most current e-mail address. In the event that the last e-mail you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of Personal Information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of the Website following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Dispute Resolution

If you believe that Julie Murphy has not adhered to this Privacy Policy you may write to the us at the following email address: support@juliemurphy.com

In your email, please describe in as much detail as possible ways in which you believe the Privacy Policy has not been complied with. We will investigate your complaint promptly.

If you have any questions about this Privacy Policy, the privacy practices of the Website or if you want to exercise any of the rights that you are given under this Privacy Policy, you can contact us using the contact information listed above.

Acceptance of Privacy Policy

Your use of the Website, including any dispute concerning privacy, is subject to this Privacy Policy and the applicable Terms of Service. BY USING THE WEBSITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND THE APPLICABLE TERMS OF SERVICE.

If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy page and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by other means, such as e-mail, at our discretion.

Your continued use of any portion of the Website following posting of the updated Privacy Policy will constitute your acceptance of the changes.

Effective Date

This Privacy Policy was last revised on September 8, 2018.